Course and Trip Cancellation Policy

We appreciate your business and it’s an honor to help you get from where you are to where you want to be in the world of sailing. When you submit payment for a sailing course, clinic, or sail training adventure, we mobilize the boats, instructors, and secure the dates on the calendar. We often sell out.

Please review the Cancellation Policy prior to submitting payment for a sailing course, clinic, or sail training adventure. By submitting payment, you are agreeing to this policy. If you do not agree, please do not pay.

If You Have to Cancel

If you have paid for all or a portion of your course or trip and you cancel for any reason, there is no refund.  We will hold 50% of your payment as a credit for use on a future course or trip within 12 months of the one you paid for. No refunds for NauticEd course materials. This is the policy we adhere to. If you do not agree, please do not pay.

If We Have to Cancel

If we cancel the course or trip for any reason, we will offer a refund of the amount you paid us.  There is no allowance for any other expenses you may have incurred.

International Trips and Concerns About Covid, Government Actions, Airline Travel Restrictions, and Weather

First, know that we pay for the boat we charter on international trips many months before the trip. The charter companies do not offer refunds, but do offer rescheduling. We’ve only had to reschedule one trip, and that was back in 2020 when due to COVID, travel to Mexico was either shut down or uncertain, and we rescheduled our trip from April of 2020 to April of 2021. Santana Sailing likewise did not offer a refund, but we did reschedule and we enjoyed our trip!

International travel involves some risk. Travel insurance is a way to mitigate that risk. We highly recommend that, if you have concerns, you should research and purchase travel insurance that will make these risks acceptable to you.

Covid, Government Actions, Airline Travel Restrictions

• If at any time within 90 days prior to travel to our destination charter base there is an actual change in travel permission by airlines, or the government of any country, which prevents travel to the destination charter country, or prevents our clients from returning to their home country after the charter, we will reschedule the trip. There will be no refunds for the sailing trip or any expense related to your travel or travel preparations.

Weather

• Once you have arrived at the charter base in the destination country, if a weather event prevents or delays our departure, or for reasons of safety and seamanship demands that we return earlier or later than our scheduled dates and times, there will be no refunds for the sailing trip or any expense related to your travel or travel preparations.

By submitting payment, you are agreeing to this policy. If you do not agree, please do not pay.

Thanks for understanding.